Help & Documentation

1. Click the "Play" button on your home page
2. Choose your course and tee box
3. Add players from your friend list or search for new players
4. Start entering scores!

To update your profile:

1. Click on "Profile" in the navigation menu
2. Update your information (name, email, phone, etc.) Information provided to us via your USGA ID # is not editable.
3. Set your preferred course and tee box
4. Click "Save" to save your changes

💡 Tip: Setting a preferred course makes starting new games faster!

Voice commands make entering scores hands-free and faster. Our enhanced recognition system includes adaptive learning, noise filtering, and multiple activation modes.

Quick Start:

1. Open any scorecard (Nassau, Medal, etc.)
2. Click the 🎤 microphone button in the header
3. The button will turn 🟡 yellow - waiting for wake word
4. Say "Hey Pro" to activate command mode
5. The button will turn 🔴 red - now you can give commands!
6. After 5 seconds of silence, it returns to yellow mode automatically

💡 Tip: You need an internet connection for voice commands to work (uses Azure Speech Service).

📱 Mobile Users: Keep your screen on during voice input for best results.

Choose the activation mode that works best for your playing style:

1. Wake Word Mode (Default):

• Say "Hey Pro" to activate command mode
• Mic button turns from yellow 🟡 to red 🔴
• Give commands, then system returns to wake word mode after 5 seconds of silence
• Best for: Battery conservation and avoiding accidental commands

2. Push-to-Talk Mode:

• Hold the PTT button 🎙️ (appears when you select this mode)
• Speak while holding the button
• Release when done - no wake word needed!
• Best for: Very noisy environments (windy days, busy courses)

3. Continuous Mode:

• Always listening - just start talking
• No wake word needed - system continuously recognizes commands
• Mic button stays red 🔴 constantly
• Best for: Rapid score entry with minimal interaction
• Warning: Uses more battery on mobile devices

💡 Change modes: Go to Voice Settings → Voice Activation Mode

Our voice recognition system includes several advanced features to improve accuracy:

🧠 Adaptive Learning System:

• Learns Your Voice: The system adapts to your unique pronunciation patterns over time
• Name Disambiguation: Intelligently distinguishes between similar-sounding names (John/Don, Pete/Heat, Pat/Matt)
• Automatic Correction: When you manually correct a misheard name, the system learns and improves
• Confidence Tracking: Tracks recognition accuracy per player and improves with each use
• Gets Better Over Time: The more you use voice commands, the better the system becomes!

📝 Voice Calibration:

• Custom Pronunciations: Train the system exactly how YOU pronounce each player's name
• Calibration Process: Say each name 3-5 times for optimal recognition accuracy
• Stored Per Player: Calibrations are saved to your account and sync across all devices
• Test Recognition: Verify calibration accuracy with a test mode before playing
• Update Anytime: Recalibrate if recognition accuracy drops

💡 Access Calibration: Voice Settings → Calibrate Player Names

🎚️ Ambient Noise Handling:

• Microphone Threshold: Adjust sensitivity from -60dB (very sensitive) to -5dB (less sensitive)
• Real-Time Adjustment: Use the slider in the scorecard header to adjust on-the-fly
• Noise Gate: Automatically filters out background noise, wind, cart sounds, and crowd chatter
• On-Course Optimized: Specifically tuned for outdoor golf course conditions
• Adaptive Volume Boost: Automatically increases TTS (text-to-speech) volume in noisy environments

💡 Adjust Threshold: Use the 🎚️ Mic slider in the scorecard header or Voice Settings page

📢 Adaptive Volume Boost:

• Auto-Detection: Monitors ambient noise levels continuously
• Dynamic Adjustment: Increases TTS volume up to 400% when background noise is detected
• Smooth Transitions: Volume changes gradually to avoid jarring adjustments
• Toggle On/Off: Enable/disable in the scorecard header or Voice Settings

📝 Note: Adaptive Boost works independently of the manual volume slider - you can use both together!

Using Player Names:

• "John score four" - Sets John's score to 4
• "Don five" - Sets Don's score to 5 (word "score" is optional)
• "Sarah score three" - Sets Sarah's score to 3

✨ Enhanced: System now better distinguishes similar names like John/Don and Pete/Heat using context and adaptive learning!

Using Player Numbers:

• "Player one score four" - Sets Player 1's score to 4
• "Player two five" - Sets Player 2's score to 5

💡 Tip: Use first names for easier recognition. The system automatically maps player names and learns your pronunciation patterns.

Quickly enter scores relative to par without calculating:

• "John par" or "Par for John" - Sets John's score to par
• "Don birdie" or "Birdie for Don" - Sets score to 1 under par
• "John eagle" - Sets score to 2 under par
• "Don bogey" - Sets score to 1 over par
• "John double bogey" - Sets score to 2 over par

📝 Note: These commands automatically calculate the score based on the current hole's par value.

Basic Navigation:

• "Next hole" or "Next" - Move to the next hole
• "Previous hole" or "Previous" or "Back" - Go to previous hole

Jump to Specific Holes:

• "Jump to hole five" or "Go to hole 5" or "Hole 5" - Jump to any hole (1-18)
• "Front nine" or "Front 9" - Jump to hole 1
• "Back nine" or "Back 9" - Jump to hole 10

💡 Tip: You can say hole numbers as words (e.g., "hole fifteen") or digits (e.g., "hole 15").

Get information about the current hole and scores:

• "What hole" or "Current hole" - Announces the current hole number
• "What's the par" - Announces the par for the current hole
• "Hole details" or "Hole info" - Announces hole number, par, and yardage
• "Repeat scores" or "What's the score" - Repeats all entered scores for the current hole

Scorecard Management:

• "Clear scores" or "Undo" or "Reset" - Clears all scores on the current hole
• "View scorecard" or "Show" - Opens the full scorecard view

Voice Control:

• "Go idle" or "Sleep mode" - Return to wake word mode (yellow 🟡)
• "Stop listening" or "Goodbye" - Deactivate voice input completely
• "Help" - Get help with voice commands

Voice Switching:

• "Use female voice" or "Woman's voice" - Switch to female voice
• "Use male voice" or "Man's voice" - Switch to male voice
• "Default voice" - Reset to automatic voice selection

Customize your voice input experience in the Voice Settings page:

Recognition Settings:

• Voice Activation Mode: Choose Wake Word (default), Push-to-Talk, or Continuous mode
• Microphone Threshold: Adjust background noise filtering (-60dB to -5dB, lower = more sensitive)
• Idle Timeout: Set how many seconds of silence before returning to wake word mode (1-30 seconds, default: 5)
• Calibrate Player Names: Train the system to recognize your pronunciation of each player's name
• View Adaptive Learning Logs: See how the system is learning and improving over time

Voice Output Settings:

• Voice Gender: Choose Auto (default), Female, or Male voice for speech output
• Speech Rate: Adjust how fast the voice speaks
  • 0.5 = Very slow (easier to understand)
  • 1.0 = Normal speed
  • 2.0 = Very fast (for experienced users)
• Output Volume: Control text-to-speech volume (0-400%)
  • 80% (0.8) = Default volume
  • 100% (1.0) = Standard volume
  • 200% (2.0) = 2x boost for outdoor use
  • 400% (4.0) = Maximum boost for very noisy environments
• Adaptive Volume Boost: Automatically adjust TTS volume based on ambient noise
  • Monitors background noise levels continuously
  • Boosts volume up to 400% when needed
  • Works independently of manual volume slider

Speech Output Control:

• Enable Voice Prompts: Master control - turn on/off all voice confirmations and prompts
• Speak Scores: Hear score confirmations (e.g., "4") when entering scores
• Speak Mode Changes: Hear mode changes (e.g., "Ready", "Say Hey Pro to continue")
• Speak Errors: Hear error messages (e.g., "Command not recognized")

💡 Tip: Disable "Speak Scores" for quieter score entry, or disable "Speak Errors" to reduce interruptions during play.

🔄 Cross-Device Sync:

All settings, calibrations, and adaptive learning data are saved to your account and automatically sync across all your devices (phone, tablet, desktop). Changes take effect immediately without needing to reload the page!

• ✅ Say "Hey Pro" before each set of commands (unless in Continuous mode)
• ✅ Speak clearly and at normal pace (not too fast or slow)
• ✅ Wait for confirmation after each command before giving the next one
• ✅ Use first names for easier recognition (e.g., "John" instead of "John Smith")
• ✅ Calibrate player names before your first round for best accuracy
• ✅ Adjust the microphone threshold slider in the header if commands aren't being heard or too much background noise is picked up
• ✅ Enable Adaptive Volume Boost on windy or noisy courses
• ✅ Use Push-to-Talk mode in very loud environments (cart paths, near clubhouse)
• ✅ The system learns from your corrections - keep using it and it gets better!
• ⚠️ Requires internet connection (uses Azure Speech Service)
• 📱 On mobile devices, keep your screen on during voice input
• 🔋 Voice input uses more battery on mobile - use strategically or bring a charger

Microphone button not responding:

• Ensure you've granted microphone permissions in your browser
• Check that no other app is using your microphone
• Try refreshing the page
• Verify your internet connection

Player names not recognized correctly:

• ✅ Go to Voice Settings → Calibrate Player Names
• ✅ Say each player's name 3-5 times exactly how you pronounce it
• ✅ The system will learn and improve with each correction you make
• ✅ Check the Adaptive Learning Logs to see confidence scores
• ✅ For similar names (John/Don), the system uses context to disambiguate

Commands not recognized:

• Make sure you said "Hey Pro" first (button should be red 🔴) unless in Continuous mode
• Speak more clearly or adjust your microphone position
• Check for background noise interference - adjust microphone threshold
• Try increasing the idle timeout in Voice Settings

Too much background noise picked up:

• ✅ Increase Microphone Threshold (slide right toward -5dB)
• ✅ Use Push-to-Talk mode for maximum control
• ✅ Enable Adaptive Volume Boost for louder TTS responses
• ✅ The noise gate automatically filters wind, carts, and crowd noise

System not hearing you (too quiet):

• ✅ Decrease Microphone Threshold (slide left toward -60dB)
• ✅ Speak closer to your device's microphone
• ✅ Check your device's microphone isn't blocked or damaged

Voice feedback too fast/slow:

• Go to Voice Settings and adjust the Speech Rate
• Lower values = slower speech, higher values = faster speech

Can't hear voice responses:

• Check your device volume is turned up
• Adjust Output Volume in Voice Settings (try 200-400% for outdoor use)
• Enable Adaptive Volume Boost for automatic adjustment
• Verify Enable Voice Prompts is turned ON in Voice Settings

System picks up its own voice:

• Lower your device volume
• Use headphones if available
• The system has built-in echo prevention, but very high volumes can cause feedback

💡 Still having issues? Try recalibrating player names and check the Adaptive Learning Logs in Voice Settings to see what the system is learning.

Entering scores is easy:

1. Open your active scorecard from the Top Menu->Scorecards
2. Click on the hole number you want to score
3. Enter the score for each player
4. The game results will update automatically
5. Click "View Scorecard" when finished

📝 Note: You can edit scores for any hole before finalizing the scorecard.

Yes, but only if you're the scorekeeper:

• Only the player who created the scorecard can edit it
• Other players can view the scorecard but cannot make changes
• As the ScoreKeeper you can go to your finished scorecard and click "Edit Scorecard"

• ⚫ (Bullets) - Strokes given based on handicap
• ⭕ (Circle) - Birdie (1 under par)
• ⭕⭕ (Double Circle) - Eagle or better (2+ under par)
• 🟥 (Square) - Bogey (1 over par)
• 🟥🟥 (Double Square) - Double bogey (2 over par)
• 🟥🟥🟥 (Triple Square) - Triple bogey or worse (3+ over par)

Nassau is a three-part team match play game:

• Front 9: Team with lowest score on holes 1-9 wins
• Back 9: Team with lowest score on holes 10-18 wins
• Overall: Team with lowest total score for all 18 holes wins

Auto Press: When a team is down by a certain number of holes, a new bet automatically starts.

Double Back: The back nine bet is double the front nine bet.

Nines is a 3-player point-based game:

• Points are awarded on each hole based on net scores
• 1st place: 5 points
• 2nd place: 3 points
• 3rd place: 1 point
• Ties: Points are split accordingly

The player with the most points at the end wins money from the other players.

Sixes is a 4-player rotating partner game:

• Holes 1-6: Players 1 & 2 vs Players 3 & 4
• Holes 7-12: Players 1 & 3 vs Players 2 & 4
• Holes 13-18: Players 1 & 4 vs Players 2 & 3

Each 6-hole match is scored separately, creating three mini-matches.

Closeout: Match play where teams try to "close out" the match by getting an insurmountable lead.

Match Play: Traditional head-to-head match play between two teams.

Medal Play: Stroke play where the lowest total score wins.

Low Net: Competition for the lowest net score among a specified number of players.

1. Go to "Friends" in the navigation menu
2. Use the search function to find players by name
3. Click "Send Invitation" next to the player you want to add
4. They will receive your invitation and can accept or reject it
5. Once accepted, they'll appear in your friend list

When someone sends you a friend invitation:

1. You'll see a notification badge on the "Friends" menu item
2. Go to the Manage friend List page
3. Find the invitation in the "Pending Invitations (Received)" section
4. Click "Accept" to add them, or "Reject" to decline

1. Go to your friend List
2. Find the player you want to remove
3. Click "Remove friend"
4. They will be removed from your list and you from theirs

1. Click "Settings->Game Settings" from the navigation menu
2. Update bet amounts for each game type
3. Configure auto-press numbers, birdie bets, etc.
4. Click "Save" to apply your changes

💡 Tip: These settings will be used as defaults when creating new games.

This setting determines how handicap strokes are calculated:

• Shots Off Card (Default): Each player gets their full handicap worth of strokes
• Shots Off Low Handicap: Strokes are given relative to the lowest handicap player in the group

Example: If Player A has a 10 handicap and Player B has a 20 handicap:

• Shots Off Card: Player A gets 10 strokes, Player B gets 20 strokes
• Shots Off Low: Player A gets 0 strokes, Player B gets 10 strokes

ScoreLinkPro integrates with the USGA Membership system to retrieve your official handicap index.

Your handicap is updated automatically from your USGA Member number and displayed on your home page.

To get a USGA Handicap Index, you must join a golf club that uses the USGA system or go directly to Link to Join USGA.

1. Go to your Profile page
2. Enter your USGA Membership ID number in the appropriate field
3. Click "Save"
4. An email will be sent from the USGA to grant ScoreLinkPro permission to access your handicap information.
5. Your handicap index will be retrieved from USGA automatically, once we are granted permission.

Try these steps:

1. Refresh the page (press F5)
2. Log out and log back in
3. Check the "Friends" menu item for a notification badge
4. If the issue persists, contact support

This could be caused by:

• Network connectivity issues - check your internet connection
• Missing required information - ensure all players have scores entered
• Session timeout - try refreshing the page and re-entering
• If the issue persists, contact support